Her knowledge and expertise in user research, behavioral psychology in the digital space, and her ability to interpret and make recommendations upon experimentation data brought huge advantages to our entire team and the clients we worked on together.

She is analytical, creative, detail oriented, and professional... She has consistently performed above expectations [and] has made a measurable impact on the organizations where we’ve been able to team up.

Her friendly professionalism makes her easy to work with and trusted to be customer and solution focused. She will certainly make a positive impact for your organization.

I cannot speak highly enough about Jackie’s discovery skills. Her deep empathy and data-driven approach were so impressive that I asked her to teach my subsequent classes on user personas. I readily admit she is vastly superior at teaching students how to understand the motivations behind people's choices and behaviors.

I strongly recommend Jackie for any organization whose goal is to create useful, intuitive solutions. As well as she understands software functionalities on their own, she easily relates them all to the larger goal of a beneficial, attractive end-user experience.

And, crucially for motivating others to tackle big challenges or just enjoy being at work, Jackie has a great sense of humor and is fun to be around.